Terms of service
Terms of Service
OVERVIEW
This website is operated by O socks™. Throughout the site, the terms “we,” “us,” and “our” refer to O socks™. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of these Terms of Service (“Terms”).
By visiting our site and/or purchasing from us, you agree to be bound by these Terms, including any additional terms, policies, or conditions referenced herein or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to these Terms, you may not access the site or use our services.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
1. ONLINE STORE TERMS
By using this site, you confirm that:
• You are at least the age of majority in your state or province of residence, or you have given us consent to allow your minor dependents to use this site.
• You will not use our products for any illegal or unauthorized purpose.
• You will not transmit viruses, worms, or any harmful code.
• Violating any of these Terms will result in the immediate termination of services.
2. GENERAL CONDITIONS
• We reserve the right to refuse service to anyone for any reason at any time.
• Your content (excluding credit card details) may be transferred unencrypted across networks.
• Credit card information is always encrypted during transfer.
• You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our services without express written permission.
3. PRODUCT AVAILABILITY & PRICING
• Prices are subject to change without notice.
• We reserve the right to modify or discontinue any product or service at any time.
• Some products may be exclusive to our website and may have limited availability.
• We do our best to display product colors and images accurately, but we cannot guarantee that your device’s display is 100% accurate.
4. RETURNS & REFUNDS
We accept returns within 30 days of purchase. Items must be in original condition, with packaging intact. Tried-on socks are returnable, but used socks are not.
We offer free return shipping and provide full refunds to your original payment method.
See our full Refund Policy here: LINK TO REFUND POLICY
5. BILLING & ACCOUNT INFORMATION
• We reserve the right to refuse or cancel any order.
• If we make changes to an order, we will attempt to notify you via the email or phone number provided.
• You agree to provide current, complete, and accurate purchase and account information.
6. THIRD-PARTY LINKS & SERVICES
Certain content, products, and services available via our website may include materials from third parties.
• Third-party links may direct you to external sites that are not affiliated with us.
• We are not responsible for examining or evaluating the content or accuracy of third-party sites.
• Complaints, claims, or concerns regarding third-party products should be directed to the third party directly.
7. USER COMMENTS & FEEDBACK
If you send us ideas, suggestions, or other content (online, by email, or otherwise), you agree that we may edit, copy, publish, and use them without restriction.
We have no obligation to:
• Keep comments confidential.
• Pay compensation for them.
• Respond to any comments.
We may remove or edit content that we find unlawful, offensive, or violating these Terms.
8. PROHIBITED USES
You may not use this site or its content:
• For any illegal purpose.
• To harass, abuse, defame, or discriminate against others.
• To submit false or misleading information.
• To upload or distribute malicious code.
• To spam, phish, scrape, or interfere with security features.
We reserve the right to terminate your use of our services if you violate any prohibited uses.
9. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that our service will be uninterrupted, error-free, or 100% reliable.
• We may remove or cancel services at any time without notice.
• You agree that your use of our service is at your sole risk.
• Our products and services are provided “as is” and “as available” without any warranties, express or implied.
• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or products.
• In states or jurisdictions that do not allow limitations on liability, our liability shall be limited to the maximum extent permitted by law.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold O socks™ and its affiliates, officers, directors, and employees harmless from any claims, damages, or expenses arising from your violation of these Terms or infringement of any third-party rights.
11. SEVERABILITY
If any provision of these Terms is deemed unenforceable, that provision shall be removed without affecting the validity of the remaining Terms.
12. TERMINATION
These Terms remain in effect unless terminated by either party.
• You may terminate by notifying us that you no longer wish to use our services.
• If we believe you have violated these Terms, we may terminate this agreement without notice and deny future access.
13. GOVERNING LAW
These Terms and any agreements provided through our site are governed by and construed in accordance with the laws of the United States.
14. CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms at our discretion. Continued use of our site after any updates constitutes acceptance of those changes.
15. CONTACT INFORMATION
Questions? We’re happy to help!
📧 Email: hello@bigosocks.com